Permission to add second Outlook profile as "Programs"
Need to add Programs as a second outlook profile on your system. Shared the Programs user password via zoho, * DO NOT Change or edit this password as its used in sending mail via HF and would break your ticket replies. * Once saved in the profile you should only need to re-authenticate every 45-90 days or so …
Outlook setup shared mailbox profile - only used specifically for department Mail Merges
** This KB is only for Staff needing to send Word mail merges as the departments shared mailbox** The shared mailbox for your department appears as a second mailbox in your Outlook when you log in as yourself. However, to use mail merge for your department, you will need to create a second profile specifically for…
